At ROVLIXA, we aim to provide high-quality digital services and a positive experience for every client. Since our services are digital and often involve customized work, our return and refund policy is designed to keep the process clear and fair.
Service Cancellation
Clients may request cancellation before work on a project has started. Once significant work has been completed, cancellation and refund eligibility may be limited.
Refunds
Refund requests are reviewed individually based on the nature of the service, work completed, project stage, and any applicable payments or expenses. If a refund is approved, the eligible amount will be communicated to the client before processing.
Completed Services
Once a digital service has been completed and delivered according to the agreed requirements, it may not be eligible for a refund. We encourage clients to communicate any concerns so that reasonable revisions or solutions can be discussed.
Project Changes
Additional work or changes outside the original project requirements may involve additional charges. Any such changes will be discussed with the client before proceeding.
Contact Us
If you have questions about our Return & Refund Policy or would like to discuss a refund request, please contact us at:
Email: info@rovlixa.com